Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last Updated
January 15, 2025

1. Information We Collect

Personal Information You Provide

Contact Information: Name, email address, phone number, mailing address

Project Information: Property details, energy usage, project timeline, budget preferences

Quote Requests: Specific solar system requirements, installation preferences

Communications: Messages, questions, and feedback you send to us

Automatically Collected Information

Usage Analytics: Pages visited, time spent, interaction patterns, conversion events

Technical Data: IP address, browser type, device information, operating system

Cookies & Tracking: Website preferences, session data, marketing attribution

Performance Metrics: Website speed, error reports, user journey analysis

Third-Party Sources

Marketing Partners: Information from advertising platforms and referral sources

Data Enhancement: Publicly available property and demographic information

Integration Services: Data from connected tools and partner platforms

2. How We Use Your Information

Service Delivery

  • Connect you with qualified solar installers
  • Generate personalized solar quotes and recommendations
  • Provide customer support and technical assistance
  • Process and fulfill service requests

Platform Improvement

  • Analyze user behavior and website performance
  • Optimize user experience and conversion rates
  • Develop new features and tools
  • Conduct research and market analysis

Marketing & Communication

  • Send relevant solar industry updates and insights
  • Provide personalized recommendations
  • Deliver targeted advertisements
  • Measure marketing campaign effectiveness

Legal & Compliance

  • Comply with legal obligations and regulations
  • Protect against fraud and security threats
  • Enforce our terms of service
  • Resolve disputes and investigate issues

3. How We Share Your Information

Solar Installation Partners

We share your contact information and project details with qualified solar installers in your area to provide you with personalized quotes. You explicitly consent to this sharing when you request quotes through our platform.

Information shared may include: Name, contact details, property information, energy usage, project preferences, and timeline.

Analytics Partners

We use Google Analytics, Facebook Pixel, and other analytics platforms to understand website usage and improve our services. These tools collect anonymized usage data.

Service Providers

We work with trusted service providers for hosting, email delivery, customer support, and other business functions. They have limited access to necessary data only.

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of our users or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.

4. Data Security & Protection

Security Measures

SSL encryption for all data transmission
Secure cloud hosting with industry-standard protections
Access controls and employee training
Regular security audits and updates

Data Retention

Personal Information
Retained for 3 years or until you request deletion
Usage Analytics
Anonymized data retained for 2 years for analysis
Communications
Email history retained for 1 year for support

5. Your Privacy Rights

Access Your Data

Request a copy of all personal information we have about you

Correct Information

Update or correct any inaccurate personal information

Delete Your Data

Request deletion of your personal information from our systems

Data Portability

Receive your data in a machine-readable format

Opt Out

Unsubscribe from marketing communications at any time

Restrict Processing

Limit how we use your personal information

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information in Section 6. We'll respond to your request within 30 days and may need to verify your identity for security purposes.

Note: Some information may be retained for legal or legitimate business purposes even after you request deletion.

6. Contact Information

Privacy Questions & Requests

Mailing Address
Solar Intelligence Platform
1234 Clean Energy Blvd
Suite 100
Austin, TX 78701

Updates & Notifications

We may update this privacy policy from time to time. We'll notify you of significant changes by:

  • Email notification to registered users
  • Prominent notice on our website
  • Updated "Last Modified" date at the top of this policy